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Employee Handbook

Joining Our Business

OUR PHILOSOPHY


The Business strives to maintain a workplace that fosters personal and professional growth for all employees. We also aim to ensure that all staff members are treated fairly and with dignity. Thus, it is the responsibility of the Business and its employees to:

  • Cooperate and communicate;

  • Encourage and consider opinions of other employees and invite their participation in decisions that affect their careers;

  • Encourage the growth and development of fellow workers by helping them achieve both personal and professional goals;

  • Strive to avoid workplace conflict, and if it occurs, resolve it quickly and fairly;

  • Administer all policies and procedures equitably and fairly; and,

  • Recognize that each employee has the right to be treated fairly and with dignity.



CODE OF CONDUCT


The Business strives to provide a welcoming and professional environment for its employees, clients and visitors. This policy sets out the employee responsibilities for ensuring that all employees and clients have a high-quality experience.

  • Employees should treat clients with respect and professionalism.

  • Employees should avoid the use of vulgar or profane language, as well as excessive loudness.

  • Respect clients regardless of age, gender, race, national origin, sexual orientation, religion, socioeconomic status, body type, political affiliation, state of health or personal habits.

  • Employees should not spread gossip, rumors or engage in behavior that creates friction and threatens the well-being of other employees or clients.



AN EQUAL OPPORTUNITY EMPLOYER


We are an equal opportunity employer and employ personnel without regard to race, colour, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, ethnic origin, citizenship, creed, sex, record of offences, marital status, family status or sexual orientation.


It is our policy to select the best qualified person for each position within our organization based on demonstrated ability, experience, training and potential. This policy applies to all our employment and personnel practices, including decisions regarding hiring, transfer, promotion, demotion and dismissal.

In addition, the Business pays compensation based on comparable value and does not discriminate in employment based on gender.



BACKGROUND CHECKS


The Business reserves the right to require applicants and existing employees to consent to background checks to ensure staff members possess the requisite skills.


Background checks may include, but are not limited to:

  • Criminal background and police checks for employees 18 years and older

  • Academic and professional reference checks

  • Any other inquiries required and/or permitted by law

  • Existing employees may be asked to consent to background checks in the event of changes to their employment, such as transfers, promotions or modifications to their duties.


It is important that the information that is provided to us is complete and accurate. Any misrepresentation, falsification or material omission of information provided to us may result in the rescission of a conditional offer of employment or discipline up to and including dismissal.

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